Return & Refund Policy

At Glojin, customer satisfaction is important to us. Please read our return and refund policy carefully.

Returns

We only accept returns if:

• The product is damaged

• The product received is incorrect

The request must be made within 3 days of delivery.

Non-Returnable Items

Due to hygiene reasons, used or opened skincare products are not eligible for return.

Refund Process

• Once approved, refunds will be processed after product inspection

• Refunds may take 7–10 business days to reflect

• Delivery charges are non-refundable

How to Request a Return

Contact us on WhatsApp: 0300-1709688 with:

• Order number

• Photos of the product

• Reason for return